Privacy

Privacy policy

Last updated: July 2026

The short version

This website sets no cookies, runs no analytics, and includes no third-party trackers. The only personal information Cool Wave Air Conditioning holds is what you choose to send when you phone or email about a job.

What’s collected, and why

• When you contact me — your name, contact details and the information you provide about your property are used to respond to your enquiry, arrange surveys and carry out work.
• When work is done — quotes, invoices and service records are kept as legally required for tax and, where relevant, under the F-Gas record-keeping rules.

What’s never done

• Your details are never sold or passed to marketing companies.
• No marketing lists — you’ll only hear from me about your own job.
• No profiling, no advertising pixels, no social media trackers.

Hosting

The site is served by Cloudflare Pages, which processes visitor IP addresses transiently as part of serving and securing the site, as any web host does.

Your rights

Under UK GDPR you can ask what information is held about you, ask for it to be corrected, or ask for it to be deleted (subject to legal retention requirements). Email hello@coolwaveair.co.uk and it will be sorted without fuss.